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Patient Engagement Agent Bilingual

Job ID: 20274
Facility: White Box
City: Greensboro

Date Posted: 2021-06-16 06:51:54 UTC
2021-06-07 06:30:24 UTC

This job posting is no longer active.

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Job Description

LOCATION: White Box, MCPS - Pat Engagement Ctr
CITY: Greensboro, NC

JOB DETAILS:
Exempt: No | FTE: 1.0 (40 hours/week) | Schedule: varies | On Call: No

JOB SUMMARY:

This position handles all first call resolution for the practices assigned to the call center. The employee will transfer calls as appropriate, and/or make appointments as necessary. For procedures, the employee may pre-register the patient, verifying insurance, etc. In addition, the employee will assist with making referrals.

EDUCATION:
Required: High school diploma or equivalent

EXPERIENCE:
Minimum 1 year of related experience, Required
Preferred: prior practice scheduling, front office experience. May consider prior call center experience

Cone Health is an equal opportunity employer. If you require assistance with our online job submission process, please contact our team at 866-266-3767 to request an accommodation.
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