White Box, MCPS - Pat Engagement CtrCITY:
Greensboro, NCJOB DETAILS:
Exempt: No | FTE: 1.0 (40 hours/week) | Schedule: varies | On Call: NoJOB SUMMARY:
This position handles all first call resolution for the practices assigned to the call center. The employee will transfer calls as appropriate, and/or make appointments as necessary. For procedures, the employee may pre-register the patient, verifying insurance, etc. In addition, the employee will assist with making referrals.EDUCATION:
Required: High school diploma or equivalentEXPERIENCE:
Minimum 1 year of related experience, Required
Preferred: prior practice scheduling, front office experience. May consider prior call center experience
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