Join our Talent Network

Guest Relations Specialist - Pt Experience

Job ID: 20096
Facility: White Box
City: Greensboro

Date Posted: 2021-06-17 06:46:07 UTC
2021-05-25 07:07:10 UTC

Share:

Job Description

LOCATION: White Box, SW-Office of Patient Experienc
CITY: Greensboro, NC

JOB DETAILS:
Exempt: No | FTE: 1.0 (40 hours/week) | Schedule: 11:00 AM - 7:30 PM | On Call: No

JOB SUMMARY:

The guest relations representative is accountable for assisting Cone Health sites and divisions with patient experience initiatives by conducting post-discharge calls, handling non-complex patient or visitor complaints, and rounding on patients as directed.

EDUCATION:

Required: High School Diploma or equivalent
Preferred: Associate degree

EXPERIENCE:

Required: 2-5 years' experience in a direct customer service role
Preferred: Healthcare experience

LICENSURE/CERTIFICATION/REGISTRY/LISTING:
Required:Drivers License | Valid Drivers License

Cone Health is an equal opportunity employer. If you require assistance with our online job submission process, please contact our team at 866-266-3767 to request an accommodation.
Share:

Similar Jobs

Practice Insurance Analyst

Greensboro
Moses Cone Hospital

Practice Insurance Analyst

Greensboro
Moses Cone Hospital

Practice Insurance Analyst

Greensboro
Moses Cone Hospital

Patient Acct Rep CHCC Admit

Greensboro
Cone Health

Pt Access Spec BH Pt Access

Greensboro
Behavioral Health Hospital

Patient Access Specialist Float

Greensboro
CHAPS Building

Refund Rep Revenue Cycle

Greensboro
Cone Health

Communication Spec MHC CareLnk

Greensboro
CareLink

Communication Spec MHC CareLnk

Greensboro
CareLink

SpecialtyPharmacy Patient Advocate

Greensboro
Wesley Long - Outpatient Pharmacy

Pt Access Advocate Spec

Greensboro
Cone Health Family Medicine Center

Birth Registrar SW HIM

Greensboro
Cone Health

Communication Spec MHC CareLnk

Greensboro
CareLink

Patient Access Specialist

Greensboro
Cone Health Urgent Care

Pt Access Spec BH Pt Access

Greensboro
Behavioral Health Hospital

Pt Access Spec BH Pt Access

Greensboro
Behavioral Health Hospital

Pt Access Spec BH Pt Access

Greensboro
Behavioral Health Hospital

Medical Secretary Rad Onc

Greensboro
Cone Health

Adminstrative Asst Triad Hospitalists

Greensboro
Triad Hospitalists

Birth Registrar SW HIM

Greensboro
Cone Health

Administrative Assistant

Greensboro
Cone Health