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Patient Engagement Manager

Job ID: 18917
Facility: White Box
City: Greensboro

Date Posted: 2021-04-15 06:44:17 UTC
2021-04-12 06:34:25 UTC

This job posting is no longer active.

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Job Description

LOCATION: White Box, MCPS - Pat Engagement Ctr
CITY: Greensboro, NC

JOB DETAILS:
Exempt: Yes | FTE: 1.0 (40 hours/week) | Schedule: varies | On Call: No

JOB SUMMARY:

This position Manages all the agents whose role is first call resolution for the practices assigned to the call center. The Manager is responsible for all call resolution, ensuring protocols are followed.

EDUCATION:

Bachelors, Required

EXPERIENCE:

Minimum 5 years of healthcare or call center experience, Required
May consider practice management experience

Cone Health is an equal opportunity employer. If you require assistance with our online job submission process, please contact our team at 866-266-3767 to request an accommodation.
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