White Box, MCPS - Pat Engagement CtrCITY:
Greensboro, NCJOB DETAILS:
Exempt: Yes | FTE: 1.0 (40 hours/week) | Schedule: varies | On Call: NoJOB SUMMARY:
This position Manages all the agents whose role is first call resolution for the practices assigned to the call center. The Manager is responsible for all call resolution, ensuring protocols are followed.EDUCATION:
Minimum 5 years of healthcare or call center experience, Required
May consider practice management experience
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