Cone Health, SW-Pt Acct-Financial CounselngCITY:
Greensboro, NCJOB DETAILS:
Exempt: No | FTE: 1.0 (40 hours/week) | Schedule: Monday-Friday, 8:00am - 5:00 PM | On Call: NoJOB SUMMARY:
The Financial Navigator is responsible for providing financial navigation services for patients and/or their representative. The Financial Navigator will collect and validate patient insurance information, provide pre-service estimates of liability, collect patient liabilities (pre-service and prior debt), respond to patient billing inquiries, establish payment plans, identify and assist patients in need of financial assistance and handle requests for both hospital and physician services. The Financial Navigator provides exceptional customer service by fostering positive relationships with peers, patients, family members and external customers to ensure quality services.EDUCATION:
High School Diploma or equivalent
3 years of Healthcare experience in registration, collections and financial assistance
5 years of Healthcare experience to include registration, collections and financial assistance
Cone Health is an equal opportunity employer. If you require assistance with our online job submission process, please contact our team at 866-266-3767 to request an accommodation.