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Guest Relations Specialist - Pt Experience

Job ID: 18523
Facility: White Box
City: Greensboro

Date Posted: 2021-04-14 06:49:02 UTC
2021-03-16 06:29:48 UTC

This job posting is no longer active.

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Job Description

LOCATION: White Box, SW-Office of Patient Experience
CITY: Greensboro, NC

JOB DETAILS:
Exempt: No | FTE: 1.0 (40 hours/week) | Schedule: Monday-Friday, 8:30 AM - 5:00 PM | On Call: No

JOB SUMMARY:
The guest relations representative is accountable for assisting Cone Health sites and divisions with patient experience initiatives by conducting post-discharge calls, handling non-complex patient or visitor complaints, and rounding on patients as directed.

EDUCATION:
Required: High school diploma or equivalent

Preferred:
Associate degree

EXPERIENCE:

Required:
2-5 years' experience in a direct customer service role

Preferred:
Healthcare experience

LICENSURE/CERTIFICATION/REGISTRY/LISTING:

REQUIRED
Drivers License | Valid Drivers License

Cone Health is an equal opportunity employer. If you require assistance with our online job submission process, please contact our team at 866-266-3767 to request an accommodation.
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