White Box, SW-Office of Patient ExperienceCITY:
Greensboro, NCJOB DETAILS:
Exempt: No | FTE: 1.0 (40 hours/week) | Schedule: Monday-Friday, 2nd shift | On Call: NoJOB SUMMARY:
The guest relations representative is accountable for assisting Cone Health sites and divisions with patient experience initiatives by conducting post-discharge calls, handling non-complex patient or visitor complaints, and rounding on patients as directed.EDUCATION:
High School Diploma or equivalent
2-5 years' experience in a direct customer service role
Drivers License | Valid Drivers License
Cone Health is an equal opportunity employer. If you require assistance with our online job submission process, please contact our team at 866-266-3767 to request an accommodation.