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Cust Serv/Self Pay Rep Pt Acct

Job ID: 15500
Facility: Cone Health
City: Greensboro

Date Posted: 2021-01-07 07:13:43 UTC
2021-01-07 07:13:42 UTC

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Job Description

LOCATION: Cone Health, SW-Pt Acct-Customer Service
CITY: Greensboro, NC

JOB DETAILS:
Exempt: No | FTE: 1.0 (40 hours/week) | Schedule: 9:00am to 6:00pm | On Call: No

JOB SUMMARY:

This position responds to inquiries by answering all incoming telephone calls promptly and courteously, ensuring customers' requests are assessed and handled to effectively maintain the maximum collection functions and insuring that all policies, regulations and procedures are followed. This position is accountable for arranging timely payments by patients after or in lieu of insurance in order to reduce outstanding balances and facilitate reimbursement.

EDUCATION:

High School Diploma or equivalent, Required
Associates, Preferred
High School Diploma or its equivalency required; two years of college preferred.

EXPERIENCE:

1-3, Required

4-5, Preferred
Minimum of 1 to 3 years experience in hospital, clinic or medical business office required; 4 to 5 years experience preferred.

Minimum of 2 years experience in collections required; 3 or more years preferred.

Cone Health is an equal opportunity employer. If you require assistance with our online job submission process, please contact our team at 866-266-3767 to request an accommodation.
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