Lead Patient Financial Resource Specialist

Job Description

LOCATION:Cone Health, SW-Pt Acct-Financial Counselng
CITY: Greensboro, NC

JOB DETAILS:
Exempt: No | FTE: 1.0 (40 hours/week) | Schedule: Monday-Friday, 8:00 AM - 5:00 PM | On Call: NO

JOB SUMMARY:
Works with the manager to facilitate and assure maximum collection/reimbursement outcomes and customer service outcomes on accounts managed by staff in the Financial Counseling Department. Performs critical auditing functions on accounts and workques handled by department staff for the purpose of enhancing staff's account managing skills and efficiencies and to also minimize and eliminate errors and account re-work. Assures that positive outcomes occur on Medicaid Approved accounts now requiring retro-authorizations. Responsible for providing feedback on daily processes and issues of concern to the Financial Counseling Manager. Responsible for coordinating daily work flow in absence of management.

EDUCATION:

Required: High School diploma or equivalent

Preferred: Associate Degree in Healthcare Administration - related field

LICENSURE/CERTIFICATION/REGISTRY/LISTING:

REQUIRED
Required: 2 years enhanced knowledge of patient account management system functionality inclusive of account billing requirements. Prior background and hands-on experience in the Medicaid eligibility and insurance verification/authorization arenas.

Preferred: 3-5 years prior experience and understanding of Medicaid eligibility approval processes and billing and collections requirements.

PREFERRED
Valid Driver's License | Valid Driver's License

Cone Health is an equal opportunity employer. If you require assistance with our online job submission process, please contact our team at 866-266-3767 to request an accommodation.