Join our Talent Network

Instructional Designer (Epic Ambulatory, Beacon)

Job ID: 14833
Facility: Cone Health
City: Greensboro

Date Posted: 2020-09-16 06:21:03 UTC
2020-09-15 06:17:16 UTC


Job Description

LOCATION:Cone Health, SW-ITS-Admin Business IS
CITY: Greensboro, NC

Exempt: Yes | FTE: 1.0 (40 hours/week) | Schedule: Monday-Friday (8:00AM - 5:00PM); Occasional on call | On Call: Yes


Responsible for the successful development and system-wide delivery of training for software that is managed through the Information & Technology Services (ITS) department, including Epic, Infor/ERP, and other critical applications. Responsibilities include designing training curricula, developing educational content, configuring software training environments, coordinating & conducting training sessions, reviewing & resolving service tickets, rounding among stakeholders, and participating in on-call & support duties. The position requires extensive communication and collaboration with operational leaders, ITS department leaders, ITS teams and other external stakeholders. It also includes assisting in the recruitment, selection, coordination, education, scheduling, oversight and assessment of Credentialed Trainers (CT's).

Bachelor's degree with 3 years' experience in relevant field, OR
Associate's degree with 8 years' experience in relevant field, OR
High School diploma with 13 years' experience in relevant field.


Required: Public speaking experience with the ability to inspire others.


Skill and prior experience in adult education including curricula design, content development and training delivery.
Experience implementing, supporting and training an EHR, ERP or other IT system.
Current Epic certification (depending on position focus).
Clinical experience (depending on position focus).
Knowledgeable of current Joint Commission guidelines and HIPAA requirements for managing information.


Required: For clinical employees: Must maintain licensure appropriate to clinical education and training, without lapse.

For Cone HealthLink (CHL) / Epic applications: Must satisfactorily complete required EPIC certification testing at the first opportunity after hire date.

Valid Driver's License

Cone Health is an equal opportunity employer. If you require assistance with our online job submission process, please contact our team at 866-266-3767 to request an accommodation.

Similar Jobs

Integration Analyst II

ITS Building

Enterprise Architect - Epic Architect

ITS Building

Systems Analyst II Supply Chain

Moses Cone Hospital

Security Analyst II

ITS Building

Manager - IT

ITS Building