Cone Health Medical Group HeartCare at Church Street, CVD-CV Church StreetCITY:
Exempt: Yes | FTE: 1.0 (40 hours/week) | Schedule: varies by assignment | On Call: NOJOB SUMMARY:
This position manages all the agents whose role is first call resolution for the practices assigned to the call center. The manager is responsible for all call resolution, ensuring protocols are followed.EDUCATION: Required:
Minimum 5 years of healthcare or call center experience, Required
May consider practice management experience
Cone Health is an equal opportunity employer. If you require assistance with our online job submission process, please contact our team at 866-266-3767 to request an accommodation.