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Pre Service Specialist

Job ID: 12166
Facility: Cone Health
City: Greensboro

Date Posted: 2020-02-10 07:17:02 UTC
2020-01-21 07:41:37 UTC

This job posting is no longer active.


Job Description

LOCATION: Cone Health,SW-Pre-Service Center
CITY: Greensboro

Exempt: No | FTE: 1.0 (40 hours/week) | Schedule: 9:30 am - 6:00 pm | On Call:NO

Under the leadership of thePre-Service Center Management, the Pre-Service Specialist is responsible forcompleting pre-registration and financial clearance functions prior to thepatient's arrival for service. The Pre-Service Specialist is responsible forcollecting and validating accurate patient demographic and insuranceinformation, obtaining pre-certification/authorization as required, andentering all necessary information into Cone HealthLink (EPIC). The Pre-ServiceSpecialist is also responsible for informing the patient of his/her approximateliability, collecting patient liabilities, identifying patients in need offinancial assistance and referring patients to financial counseling asnecessary.

This position requiresmulti-tasking and effective problem solving skills. It is expected that thePre-Service Specialist will foster positive relationships with all patients inan effort to provide quality service.

The Pre-Service Specialist willremain in full compliance with all departmental, institutional and regulatorypolicies and procedures. The roles and responsibilities of this job support themission, vision, values and strategies of Cone Health.

High School Diploma orequivalent, Required
Associates, College LevelEducation Preferred

1 to 2 years of experiencerequired in Patient Access. Prior experience preferred in Customer Service andPre-Service (Pre-Registration and Financial Clearance).

Cone Health is an equal opportunity employer. If you require assistance with our online job submission process, please contact our team at 866-266-3767 to request an accommodation.

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