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Patient Access Specialist

Job ID: 11416
Facility: Alamance Regional Medical Center
City: Burlington

Date Posted: 2019-12-18 07:15:50 UTC
2019-12-14 07:23:30 UTC

This job posting is no longer active.


Job Description

LOCATION: Alamance Regional Medical Center, ARMC-PATIENT ACCESS
CITY: Burlington

Exempt: No | FTE: 0.94 (38 hours/week) | Schedule: M-F 10a to 6p | On Call: NO

Thepurpose of this position is to register all patients needing services. The roleis responsible for obtaining accurate and complete demographic, financial, andmedical information. The person performing this role anticipates and acts onthe needs of our customers to enhance the patient experience.
• Engages patients throughout the registration process to create a welcoming andpositive patient experience
• Appropriate patient identification
• Collecting accurate and thorough patient demographic data
• Obtaining insurance information and verifying eligibility and benefits
• Determining and collecting patient financial liability
• Referring patients to a Patient Financial Resource Specialist as needed forassistance with financial counseling

Required:High School diploma or equivalent.
Preferred:Associate Degree or Certification in Health Care Administration

Required: 1 year customer service experience in a healthcare or related settingrequired.
Preferred:Six months' patient registration experience & medical terminologypreferred.


Certificationin Health Care Access (CHAA, CAA)

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