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Service Desk Analyst II 30 min lunch deduct

Job ID: 11322
Facility: Cone Health
City: Greensboro

Date Posted: 2019-12-12 07:20:07 UTC
2019-12-07 07:19:31 UTC

This job posting is no longer active.

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Job Description

LOCATION: Cone Health, SW-Service Response Center
CITY: Greensboro

JOB DETAILS:
Exempt: No | FTE: 1.0 (40 hours/week) | Schedule: Rotating Day | On Call: NO

JOB SUMMARY:

The Service Desk Analyst is the first point of customer contact, providing exemplary service via telephone and remote desktop management enabling the customer to accomplish business tasks. This includes prioritizing, managing, and resolving various information system hardware and software problems to include applications, operating systems, and hardware.

EDUCATION:
Required:
High School + 1 year of related experience or Associates Degree
EXPERIENCE:

1 year of related experience, Required

LICENSURE/CERTIFICATION/REGISTRY/LISTING:

REQUIRED
Valid Driver's License | Valid Driver's License
PREFERRED

Preferred: MCSE, CNE, A+

Cone Health is an equal opportunity employer. If you require assistance with our online job submission process, please contact our team at 866-266-3767 to request an accommodation.
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