Patient Access ED Registration Specialist
Job ID: 11192
Facility:
City: Greensboro
Date Posted: 2019-11-16 07:24:37 UTC
2019-11-16 07:24:37 UTC
2019-11-16 07:24:37 UTC
Job Description
LOCATION: MosesCone Hospital, MHC - ED Registration
CITY: Greensboro
JOB DETAILS:
Exempt: No | FTE: 1.0 (40 hours/week) | Schedule: 11p-7:30a Sun-Thur and everyfourth weekend | On Call: NO
JOB SUMMARY:
The purpose of this position isto register all patients needing services. The role is responsible forobtaining accurate and complete demographic, financial, and medicalinformation. The person performing this role anticipates and acts on the needsof our customers to enhance the patient experience.
Primary Responsibilities:
• Engages patients throughoutthe registration process to create a welcoming and positive patient experience
• Appropriate patientidentification
• Collecting accurate andthorough patient demographic data
• Obtaining insuranceinformation and verifying eligibility and benefits
• Determining and collectingpatient financial liability
• Referring patients to aPatient Financial Resource Specialist as needed for assistance with financialcounseling
• Patient Registration andFinancial Clearance completed at the bedside within an emergency care setting
EDUCATION:
Required: High School diploma orequivalent.
Preferred: Associate Degree orCertification in Health Care Administration
EXPERIENCE:
Required: 1 year customerservice experience in a healthcare or related setting; 6 months healthcareoffice experience.
Preferred: Medical Terminology;1 year patient registration and/or revenue cycle experience.
LICENSURE/CERTIFICATION/REGISTRY/LISTING:
PREFERRED
Certification in Health CareAccess (CHAA, CAA)
Cone Health is an equal opportunity employer. If you require assistance with our online job submission process, please contact our team at 866-266-3767 to request an accommodation.
