Job Description
LOCATION: ITS Building, SW-MIS-Information Systems
CITY: Greensboro
JOB DETAILS: Exempt: No | FTE: 1.0 (40 hours/week) | Schedule: Weekdays other as needed | On Call: YES
JOB SUMMARY: This position provides customer support, planning, analysis and troubleshooting of telecommunications systems and all of its remote hardware, peripherals, applications, operation, and service delivery mechanisms utilized within Cone Health.
EDUCATION:High School Diploma or equivalent, Required, see experience requirements below
Associates, Preferred, see experience requirements below
Bachelors, Preferred, see experience requirements below
See experience requirements below based on educational level.
EXPERIENCE: 5 Years, Related Experience Required for High School Diploma
3 Years, Related Experience Required for Associate's Degree
1 Year, Related Experience Required for Bachelor's Degree
High School plus 5 years experience in related field or Associate degree plus 3 years experience in related field or Bachelor Degree plus 1 year experience. At least 1 - 3 years working with telecommunications required.
Preferred: Prior PBX experience. Prior VoIP experience. Prior experience in completing site surveys and creating detailed documentation. Prior telecommunications experience in a healthcare setting preferred.
LICENSURE/CERTIFICATION/REGISTRY/LISTING:
REQUIRED
PREFERRED
Cone Health is an equal opportunity employer. If you require assistance with our online job submission process, please contact our team at 866-266-3767 to request an accommodation.