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Patient Access Team Lead ARMC

Job ID: 8835
Facility: Medical Arts and Cancer Center
City: Burlington

Date Posted: 2019-06-11 06:38:51 UTC
2019-06-11 06:38:51 UTC

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Job Description

LOCATION: Medical Arts and Cancer Center, ARMC-ED PATIENT ACCESS
CITY: Burlington

JOB DETAILS:
Exempt: No | FTE: 1.000000 (40 hours/week) | Schedule: 6p-2:30a flex when needed | On Call: NO

JOB SUMMARY:
Coordinates and supervises the daily work flow and scheduling of all patient access staff. Responsible for providing feedback on daily processes and staffing issues to the Patient Access Supervisor. Assists Supervisor with staffing oversight, key performance reporting and analysis, QA process and other duties as assigned.
Delivers excellent customer service utilizing Relationship Based Care to advocate for safety, patient preferences, and optimal communication through partnering with patients/families and colleagues, including all internal and external customers.


EDUCATION:
High School Diploma or equivalent, Required


EXPERIENCE:
3 Years, Revenue Cycle Experience, Required

Cone Health is an equal opportunity employer. If you require assistance with our online job submission process, please contact our team at 866-266-3767 to request an accommodation.
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