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Patient Engagement Agent

Job ID: 7922
Facility: CHAPS Building
City: Greensboro

Date Posted: 2019-04-10 06:07:29 UTC
2019-04-10 06:07:29 UTC

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Job Description

LOCATION: CHAPS Building, MCPS - Pat Engagement Ctr
CITY: Greensboro

JOB DETAILS:
Exempt: No | FTE: 1.000000 (40 hours/week) | Schedule: 8:30am-5pm | On Call: NO

JOB SUMMARY:
This position handles all first call resolution for the practices assigned to the call center. The employee will transfer calls as appropriate, and/or make appointments as necessary. For procedures, the employee may pre-register the patient, verifying insurance, etc. In addition, the employee will assist with making referrals.

EDUCATION:
High School Diploma or equivalent, Required

EXPERIENCE:
Minimum 1 year of related experience, Required
Preferred: prior practice scheduling, front office experience. May consider prior call center experience


Cone Health is an equal opportunity employer. If you require assistance with our online job submission process, please contact our team at 866-266-3767 to request an accommodation.
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