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Guest Relations Specialist

Job ID: 7107
Facility:
City: Greensboro

Date Posted: 2019-05-18 06:10:08 UTC
2019-02-27 07:08:15 UTC

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Job Description

LOCATION: Alamance Regional Hospital, SW-Office of Patient Experienc
CITY: Burlington

JOB DETAILS:
Exempt: No | FTE: 1.0 (40 hours/week) | Schedule: Mon-Fri | On Call: NO

JOB SUMMARY:

Assists in directing and coordinating the overall effort to achieve outstanding patient experience and patient satisfaction by conducting post visit telephone calls. Receives, addresses, and solves patient complaints.

EDUCATION:
Required:
High School Diploma or equivalent
Preferred:
Associate degree

EXPERIENCE:
Required:
2-5 years' experience in a direct customer service role
Preferred:
Healthcare experience

LICENSURE/CERTIFICATION/REGISTRY/LISTING:
REQUIRED
Drivers License | Valid Drivers License

Cone Health is an equal opportunity employer. If you require assistance with our online job submission process, please contact our team at 866-266-3767 to request an accommodation.
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