Alamance Regional Hospital, SW-Office of Patient ExperiencCITY:
Exempt: No | FTE: 1.0 (40 hours/week) | Schedule: Mon-Fri | On Call: NOJOB SUMMARY:
Assists in directing and coordinating the overall effort to achieve outstanding patient experience and patient satisfaction by conducting post visit telephone calls. Receives, addresses, and solves patient complaints.EDUCATION:
High School Diploma or equivalent
2-5 years' experience in a direct customer service role
Drivers License | Valid Drivers License
Cone Health is an equal opportunity employer. If you require assistance with our online job submission process, please contact our team at 866-266-3767 to request an accommodation.