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Patient Care Coordinator

Job ID: 3668
Facility: Cone Health
City: Greensboro

Date Posted: 2019-05-01 06:04:05 UTC
2018-07-12 17:43:06 UTC

This job posting is no longer active.


Job Description

LOCATION: Cone Health, AR-Guilford Adult Health
CITY: Greensboro

Exempt: No | FTE: 0.9 (36 hours/week) | Schedule: 8 am - 5 pm | On Call: NO


Schedule patients for follow-up appointments, testing, etc. upon check out. Assure testing and admission pre-authorization as necessary. Assist clinical areas in scheduling and clerical duties. Cover Clinic Registrar duties as needed. Serves as a liaison between patient and medical staff. Answers incoming telephone calls. Schedules patient appointments. Cover Clinic PCC in Check out duties as needed. Serves as a liaison between patients / referring offices and medical staff via written and verbal communications.

High School Diploma or equivalent Required


Two years of medical office experience preferred.
An equivalent combination of education and experience may be considered.


Assist nursing staff with clerical duties including copying, faxing, and obtaining medical records to aid in patient processing. 10 %

Collect new patient demographics/insurance information and enters the data into patient file. 10 %

Communicate, verbally and in writing, with appropriate staff to aid patient processing. 10 %

Complete required documentation for procedures and tests, including precertification. 10 %

Directing patients at discharge or on the telephone to include scheduling appointments with other physicians or testing facilities with referral information provided by nurse or physician and send appropriate medical records to the physician for that appointment. 10 %

Greets all patients in a timely and cheerful manner. Directing full attention to patients to ensure quality customer service. 10 %

Maintain data keeping devices (logs, statistics, etc.) for outpatient testing area. 10 %

Monitor and adjust physicians' schedules as needed. 10 %

Schedule patient appointments: follow-up, new and same day add-on, procedures, no shows, and testing. 10 %

Take phone messages, as needed, and distribute to appropriate personnel. 10 %

Data Entry

* Annual flu shot
* Annual TB test (if applicable to your job location)
* Annual HLCs (Healthstream, formerly CBL)-Safety at Work and Corporate Compliance
* Maintain licensure/certification/registry/listing (if applicable to your job)

Cone Health is a state of the art network of facilities providing patients access to the latest developments in medical care from their first moments of life through later years. Our network offers the most breakthrough treatments and technology available in healthcare today. As a teaching hospital, we offer employees the opportunity to become leaders in the industry and continued growth from their first day on. Extraordinary patient care is about being "high-touch" as well as "high-tech". Community service and superior patient care are the cornerstones of our organization, a philosophy that is demonstrated by each and every one of our valued team members. We are proud to be the largest private, not-for-profit employer of choice in the Piedmont, NC area community. Additionally, as one of the region's largest and most comprehensive health networks, Cone Health has more than 100 locations, including six hospitals, three ambulatory care centers, three outpatient surgery centers, four urgent care centers, a retirement community, and more than 100 physician practice sites. Our tagline - "The Network for Exceptional Care" - highlights our commitment to excellence, which is shared by our more than 11,000 employees, 1,300 physicians and 1,200 volunteers.

Cone Health is an equal opportunity employer. If you require assistance with our online job submission process, please contact our Talent Acquisition team at 866-266-3767 to request an accommodation.

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