Join our Talent Network

Patient Care Coordinator

Job ID: 3668
Facility: Cone Health, AR-Guilford Adult Health
City: Greensboro

Share:

Job Description

LOCATION : Cone Health, AR-Guilford Adult Health
CITY : Greensboro

JOB DETAILS:
Exempt: No | FTE: 0.9 (36 hours/week) | Schedule: 8 am - 5 pm | On Call: NO

JOB SUMMARY:

Schedule patients for follow-up appointments, testing, etc. upon check out. Assure testing and admission pre-authorization as necessary. Assist clinical areas in scheduling and clerical duties. Cover Clinic Registrar duties as needed. Serves as a liaison between patient and medical staff. Answers incoming telephone calls. Schedules patient appointments. Cover Clinic PCC in Check out duties as needed. Serves as a liaison between patients / referring offices and medical staff via written and verbal communications.

EDUCATION :
High School Diploma or equivalent Required

EXPERIENCE :

Two years of medical office experience preferred.

An equivalent combination of education and experience may be considered.

MAJOR WORK ACTIVITIES :

Assist nursing staff with clerical duties including copying, faxing, and obtaining medical records to aid in patient processing. 10 %

Collect new patient demographics/insurance information and enters the data into patient file. 10 %

Communicate, verbally and in writing, with appropriate staff to aid patient processing. 10 %

Complete required documentation for procedures and tests, including precertification. 10 %

Directing patients at discharge or on the telephone to include scheduling appointments with other physicians or testing facilities with referral information provided by nurse or physician and send appropriate medical records to the physician for that appointment. 10 %

Greets all patients in a timely and cheerful manner. Directing full attention to patients to ensure quality customer service. 10 %

Maintain data keeping devices (logs, statistics, etc.) for outpatient testing area. 10 %

Monitor and adjust physicians' schedules as needed. 10 %

Schedule patient appointments: follow-up, new and same day add-on, procedures, no shows, and testing. 10 %

Take phone messages, as needed, and distribute to appropriate personnel. 10 %

TESTING/COMPETENCY :
Required:

Data Entry

CONDITIONS OF EMPLOYMENT :
* Annual flu shot
* Annual TB test (if applicable to your job location)
* Annual HLCs (Healthstream, formerly CBL)-Safety at Work and Corporate Compliance
* Maintain licensure/certification/registry/listing (if applicable to your job)

ABOUT CONE HEALTH :
Cone Health is a state of the art network of facilities providing patients access to the latest developments in medical care from their first moments of life through later years. Our network offers the most breakthrough treatments and technology available in healthcare today. As a teaching hospital, we offer employees the opportunity to become leaders in the industry and continued growth from their first day on. Extraordinary patient care is about being "high-touch" as well as "high-tech". Community service and superior patient care are the cornerstones of our organization, a philosophy that is demonstrated by each and every one of our valued team members. We are proud to be the largest private, not-for-profit employer of choice in the Piedmont, NC area community. Additionally, as one of the region's largest and most comprehensive health networks, Cone Health has more than 100 locations, including six hospitals, three ambulatory care centers, three outpatient surgery centers, four urgent care centers, a retirement community, and more than 100 physician practice sites. Our tagline - "The Network for Exceptional Care" - highlights our commitment to excellence, which is shared by our more than 11,000 employees, 1,300 physicians and 1,200 volunteers.

Cone Health is an equal opportunity employer. If you require assistance with our online job submission process, please contact our Talent Acquisition team at 866-266-3767 to request an accommodation.
Share:

Similar Jobs

Patient Access ED Registration Specialist

Greensboro
Moses Cone Hospital, MHC - ED Registration

Support Rep II

Greensboro
Moses Cone Hospital, MHC - Cardiac Rehabilitation

Clinic Front Off Rep Bilingual

Greensboro
Cone Health Center for Children, HSD-Center for Children

HIM Release of Information Specialist

Greensboro
Cone Health, SW-Health Information Mgmt

Clinic Senior Secretary VVS

Greensboro
Vascular and Vein Specialists, VVS-Vascular

HIM Imaging Specialist

Greensboro
Cone Health, SW-Health Information Mgmt

HIM Imaging Specialist

Greensboro
Cone Health, SW-Health Information Mgmt

Support Rep I Reception OP Reh

Greensboro
Cone Health Outpatient Rehabilitation at Greensboro, HSD-OP Rehab Church Street

Sleep Lab Patient Care Coordinator

Greensboro
Guilford Neurologic Associates, GNA-Sleep Lab

Pt Access Advocate Spec

Greensboro
Cone Health Family Medicine Center, MHC-Family Practice Center

Patient Engagement Agent

Greensboro
CHAPS Building, MCPS - Patient Engagement Center

Office Coordinator-Admin Asst

Greensboro
Cone Health, SW-Organizational Development

Clinic Front Office Rep

Greensboro
Piedmont Orthopedics, POR-Piedmont Orthopedics

Clinic Electronic Med Rec Tech

Greensboro
CHAPS Building, CHMG-HIM

Supplemental Data Auditor-THN

Greensboro
CHAPS Building, THNM-Quality Informatics

Clinic Pat Care Ref Coord CVD

Greensboro
Cone Health Medical Group HeartCare at Church Street, CVD-CV Church Street

Clinic Pat Care Ref Coord CVD

Greensboro
Cone Health Medical Group HeartCare at Church Street, CVD-CV Church Street

Supplemental Data Auditor-THN

Greensboro
CHAPS Building, THNM-Quality Informatics

Switchboard Operator

Greensboro
Cone Health Cancer Center - Elam, WLCH-CHCC-Admitting

Refund Rep Revenue Cycle

Greensboro
Cone Health, SW-Pt Acct Rev Integrity

Dept Secretary Pharmacy

Greensboro
Moses Cone Hospital, MHC - Pharmacy Admin

Clinic Patient Care Ref Coord WHG O/P Clin

Greensboro
Women's Hospital, WHG-Outpatient Clinic

Communication Specialist

Greensboro
CareLink, MHC-CARELink

Administrative Assistant

Greensboro
Cone Health, SW-Magnet Program Expense

Inventory Control Analyst

Greensboro
Moses Cone Hospital, SW-Offsite Supply Chain