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Patient Engagement Agent

Job ID: 11081
Facility: White Box
City: Greensboro

Date Posted: 2019-11-09 07:26:23 UTC
2019-11-09 07:26:23 UTC

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Job Description

LOCATION: White Box,MCPS - Pat Engagement Ctr
CITY: Greensboro

JOB DETAILS:
Exempt: No | FTE: 1.0 (40 hours/week) | Schedule: 10:30am-7pm | On Call: NO

JOB SUMMARY:
Thisposition handles all first call resolution for the practices assigned to thecall center. The employee will transfer calls as appropriate, and/or makeappointments as necessary. For procedures, the employee may pre-register thepatient, verifying insurance, etc. In addition, the employee will assist withmaking referrals.
EDUCATION:
Required: High School Diploma or equivalent

EXPERIENCE:
Minimum 1 year of related experience, Required

Preferred: prior practice scheduling, front office experience.May consider prior call center experience

Cone Health is an equal opportunity employer. If you require assistance with our online job submission process, please contact our team at 866-266-3767 to request an accommodation.

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