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Pt Acct Cust Serv Team Lead

Job ID: 9981
Facility: Cone Health
City: Greensboro

Date Posted: 2019-10-27 06:19:43 UTC
2019-08-31 06:30:46 UTC

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Job Description

LOCATION: Cone Health, SW-Pt Acct-Customer Service
CITY: Greensboro

JOB DETAILS:
Exempt: No | FTE: 1.0 (40 hours/week) | Schedule: 9 am to 6 pm | On Call: NO

JOB SUMMARY:
Coordinates and supervises the daily work flow and scheduling of departmental staff. Responsible for providing feedback on daily processes and staffing issues to the Patient Accounting Manager. Assists Manager with staffing oversight, key performance reporting and analysis, QA process and other duties as assigned.
Delivers excellent customer service and optimal communication through partnering with patients/families and colleagues, including all internal and external customers.

EDUCATION:
Required: High School Diploma or equivalent

EXPERIENCE:
Required: 3 years Revenue Cycle experience

Cone Health is an equal opportunity employer. If you require assistance with our online job submission process, please contact our team at 866-266-3767 to request an accommodation.
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