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Patient Engagement Agent

Job ID: 9125
Facility: CHAPS Building
City: Greensboro

Date Posted: 2019-08-29 06:25:33 UTC
2019-06-26 06:13:08 UTC

This job posting is no longer active.

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Job Description

LOCATION: CHAPS Building, MCPS - Pat Engagement Ctr
CITY: Greensboro

JOB DETAILS:
Exempt: No | FTE: 1.0 (40 hours/week) | Schedule: 8:30am-5pm | On Call: NO

JOB SUMMARY:

This position handles all first call resolution for the practices assigned to the call center. The employee will transfer calls as appropriate, and/or make appointments as necessary. For procedures, the employee may pre-register the patient, verifying insurance, etc. In addition, the employee will assist with making referrals.

EDUCATION:
High School Diploma or equivalent, Required

EXPERIENCE:

Minimum 1 year of related experience, Required
Preferred: prior practice scheduling, front office experience. May consider prior call center experience
LICENSURE/CERTIFICATION/REGISTRY/LISTING:

Cone Health is an equal opportunity employer. If you require assistance with our online job submission process, please contact our team at 866-266-3767 to request an accommodation.
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