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Guest Relations Specialist - Pt Experience

Job ID: 8067
Facility: White Box
City: Greensboro

Date Posted: 2019-04-18 06:03:53 UTC
2019-04-15 06:07:46 UTC

This job posting is no longer active.

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Job Description

LOCATION: White Box, SW-Office of Patient Experienc
CITY: Greensboro

JOB DETAILS:
Exempt: No | FTE: 1.0 (40 hours/week) | Schedule: 830a-500p | On Call: NO

JOB SUMMARY:

The guest relations representative is accountable for assisting Cone Health sites and divisions with patient experience initiatives by conducting post-discharge calls, handling non-complex patient or visitor complaints, and rounding on patients as directed.
EDUCATION:

Required:
High School Diploma or equivalent
Preferred:
Associate degree
EXPERIENCE:
Required:
2-5 years' experience in a direct customer service role
Preferred:
Healthcare experience
LICENSURE/CERTIFICATION/REGISTRY/LISTING:

REQUIRED
Drivers License | Valid Drivers License

Cone Health is an equal opportunity employer. If you require assistance with our online job submission process, please contact our team at 866-266-3767 to request an accommodation.
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