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Patient Access Manager

Job ID: 7669
Facility: Moses Cone Hospital
City: Greensboro

Date Posted: 2019-04-05 06:07:43 UTC
2019-04-05 06:07:43 UTC

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Job Description

LOCATION: Moses Cone Hospital, MHC - Admitting
CITY: Greensboro

JOB DETAILS:
Exempt: Yes | FTE: 1.000000 (40 hours/week) | Schedule: M-F | On Call: NO

JOB SUMMARY:

Ensure all components of Patient Access function are meeting key performance metrics including financial resolutions (point of service collection), demographic and insurance data collections, and patient and employee satisfaction. Train and evaluate staff, set objective and measurable results. Maintain sufficient staffing on all shifts (24hrs/365 days a year operation). Strive to assure maximum reimbursement to the hospital by demonstrating extensive knowledge of management practices and principles, leadership skills and techniques as well as Federal, State and Hospital regulatory guidelines. The manager will ensure that all departmental objectives are met.
Develop and maintain a harmonious work environment and insure that employees project a positive image of the hospital. Exhibit effective interpersonal skills and provide direction and assistance to assigned personnel in the development of these skills. Assure that all contacts with patients, the public, physicians, and other hospital personnel are carried out in a friendly, courteous, and considerate manner.

EDUCATION:

Bachelors, Business Administration, Preferred
High School Diploma or equivalent, Required
Bachelor's degree in business administration or healthcare management preferred. High school diploma or GED required.

EXPERIENCE:

10 Years, Healthcare - Healthcare - Other, Healthcare Revenue Cycle Experience Required for High School Diploma or GED
6 Years, Healthcare - Healthcare - Other, Healthcare Revenue Cycle Experience Required for Bachelor's Degree
3 Years, Supervisory Experience
Six years of healthcare revenue cycle experience required if Bachelor's degree; ten years healthcare revenue cycle experience required if High School diploma or GED. Three years of previous supervisory experience required.

Cone Health is an equal opportunity employer. If you require assistance with our online job submission process, please contact our team at 866-266-3767 to request an accommodation.
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