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Patient Access ED Registration Specialist

Job ID: 5254
Facility: Medical Arts and Cancer Center, ARMC-ED PATIENT ACCESS
City: Burlington

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Job Description

LOCATION<\/font><\/b>: Medical Arts and Cancer Center, <\/font>ARMC-ED PATIENT ACCESS <\/font>
<\/font>CITY<\/font><\/b>: Burlington <\/font>
<\/font>
JOB DETAILS<\/b>:
Exempt: No | <\/font>FTE: 0.940000 (38 hours/week) | Schedule: <\/font>M-F 3p-11p every 4th weekend | <\/font>On Call: <\/font>NO
<\/font>
JOB SUMMARY<\/b>:<\/font><\/span><\/p>

The purpose of this position is to register all patients needing services. The role is responsible for obtaining accurate and complete demographic, financial, and medical information. The person performing this role anticipates and acts on the needs of our customers to enhance the patient experience. <\/span><\/font><\/p>

Primary Responsibilities:<\/span><\/font><\/p>

\u2022 Engages patients throughout the registration process to create a welcoming and positive patient experience <\/span><\/font><\/p>

\u2022 Appropriate patient identification<\/span><\/font><\/p>

\u2022 Collecting accurate and thorough patient demographic data<\/span><\/font><\/p>

\u2022 Obtaining insurance information and verifying eligibility and benefits<\/span><\/font><\/p>

\u2022 Determining and collecting patient financial liability<\/span><\/font><\/p>

\u2022 Referring patients to a Patient Financial Resource Specialist as needed for assistance with financial counseling<\/span><\/font><\/p>

\u2022 Patient Registration and Financial Clearance completed at the bedside within an emergency care setting<\/span><\/font><\/p>


EDUCATION<\/b>:
<\/font><\/span><\/p>

Required: High School diploma or equivalent. <\/span><\/font><\/p>

Preferred: Associate Degree or Certification in Health Care Administration<\/span><\/font><\/p>


EXPERIENCE<\/b>:
<\/font><\/span><\/p>

Required: 1 year customer service experience in a healthcare or related setting; 6 months healthcare office experience.<\/span><\/font><\/p>

Preferred: Medical Terminology; 1 year patient registration and/or revenue cycle experience.<\/span><\/font><\/p>


LICENSURE/CERTIFICATION/REGISTRY/LISTING-PREFERRED<\/b>:<\/font><\/span><\/p>

Certification in Health Care Access (CHAA, CAA)<\/span><\/font><\/p>


Cone Health is an equal opportunity employer. If you require assistance with our online job submission process, please contact our team at 866-266-3767 to request an accommodation. <\/font><\/span><\/p>

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