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Patient Access Specialist

Job ID: 4948
Facility: Alamance Regional Medical Center, ARMC-PATIENT ACCESS
City: Burlington

Date Posted: 2018-11-27 08:06:40 UTC
2018-09-18 06:09:39 UTC

This job posting is no longer active.


Job Description

LOCATION<\/font><\/b>: Alamance Regional Medical Center, <\/font>ARMC-PATIENT ACCESS <\/font>
<\/font>CITY<\/font><\/b>: Burlington <\/font>
Exempt: No | <\/font>FTE: 0.940000 (38 hours/week) | Schedule: <\/font>M-F 10a-6p | <\/font>On Call: <\/font>NO


The purpose of this position is to register all patients needing services. The role is responsible for obtaining accurate and complete demographic, financial, and medical information. The person performing this role anticipates and acts on the needs of our customers to enhance the patient experience. <\/span><\/font><\/p>

Primary Responsibilities:<\/span><\/font><\/p>

\u2022 Engages patients throughout the registration process to create a welcoming and positive patient experience <\/span><\/font><\/p>

\u2022 Appropriate patient identification<\/span><\/font><\/p>

\u2022 Collecting accurate and thorough patient demographic data<\/span><\/font><\/p>

\u2022 Obtaining insurance information and verifying eligibility and benefits<\/span><\/font><\/p>

\u2022 Determining and collecting patient financial liability<\/span><\/font><\/p>

\u2022 Referring patients to a Patient Financial Resource Specialist as needed for assistance with financial counseling<\/span><\/font><\/p>


Required: High School diploma or equivalent. <\/span><\/font><\/p>

Preferred: Associate Degree or Certification in Health Care Administration<\/span><\/font><\/p>


Required: 1 year customer service experience in a healthcare or related setting required.<\/span><\/font><\/p>

Preferred: Six months' patient registration experience & medical terminology preferred.<\/span><\/font><\/p>


Certification in Health Care Access (CHAA, CAA)<\/span><\/font><\/p>


Cone Health is an equal opportunity employer. If you require assistance with our online job submission process, please contact our team at 866-266-3767 to request an accommodation. <\/font><\/span><\/p>


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